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Mining & Heavy Industry

Mining Ops: Remote Diagnostics at the Edge

A mining operator enabled store‑and‑forward telemetry and predictive maintenance for EV haulers in remote pits.

Customer
GeoCore Minerals
Location
Odisha & Jharkhand
Timeline
4 months
Remote diagnostics dashboard with telemetry charts

Challenge

  • Patchy connectivity and harsh conditions led to intermittent data loss and long mean‑time‑to‑repair.
  • Critical assets experienced thermal and coolant anomalies that were often detected only after breakdowns.

Solution

  • Deployed signed, buffered telemetry with automatic backfill when connectivity returns; added edge rule‑packs for on‑site alerts.
  • Implemented models to detect cell imbalance and inverter temperature trends; introduced guided workflows and safe OTA rollbacks.

Impact

Unplanned downtime

-38%

MTTR improvement

41%

Telemetry continuity

99%

  • Unplanned downtime reduced by 38% with earlier detection and targeted interventions.
  • MTTR improved by 41% through remote triage and parts‑ready dispatch.
  • Data continuity reached 99% despite intermittent networks via store‑and‑forward.

Services Provided

Edge telemetryPredictive analyticsOTA pipelineField service workflows