← Back to Case Studies

Automotive

Automotive OEM: Connected Vehicle & OTA

An OEM shipped secure OTA updates and charger interoperability improvements, reducing warranty incidents and service visits.

Customer
Voltara Motors
Location
Pune, India
Timeline
6 months
Engineers reviewing embedded firmware

Challenge

  • Rapid charger firmware changes created interoperability regressions across fielded vehicles.
  • Legacy update tooling lacked staged rollouts, causing high risk for production pushes.

Solution

  • Established conformance harness across OCPP/ISO 15118 stacks and a partner charger matrix with automated reports.
  • Built a staged OTA pipeline with canary cohorts, cryptographic signing and automatic rollback conditions.

Impact

Interop incidents

-52%

Warranty claims (charging)

-28%

Release lead‑time

-70%

  • Interoperability incidents dropped 52% within two releases.
  • Warranty claims for charging reduced 28% YoY; service visits per VIN declined 19%.
  • Time‑to‑deploy firmware improvements cut from weeks to days.

Services Provided

Interop testingEmbedded integrationSecurity & complianceOTA pipeline